Twilio has confirmed that a number of recordings captured on our behalf during the S3 outage were irretrievably lost, largely due to the long duration of the S3 outage. HireIQ support will be reaching out directly to affected clients with more detail on exactly which candidate recordings were affected.
We sincerely apologize for any inconvenience this may have caused. Your patience through this event is greatly appreciated as is your understanding. Please don't hesitate to reach out to our team at email@example.com
with any further questions.